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Plas Madryn Residential Home


Here are just some of the views and comments various people have made on their experience at Plas Madryn Residential Home: (All names have been changed for confidentiality reasons)

Families / Advocates:

“I was overwhelmed by the kindness and dedication shown by all members of staff during Mrs May’s illness especially during her last days. Nothing was too much trouble; indeed you went further than the call of duty, sitting up with her during the night, always making sure that someone was with her all the time. I am forever grateful for your kindness pursuing your duties in such a dignified caring manner.”

“Thank you very much for looking after my mother so well during her time with you. The unfailing kindness and cheerfulness of every member of staff was a source of great comfort to her at a very difficult time.”

“What I like about Plas Madryn is that you can turn up any time, take Mother out shopping or spend some time with her, there is always a welcome. It is nice to see a home that is so open to scrutiny.”

Official Stakeholders:

“People using the service are experiencing an improvement in quality of care and overall management of the home. There is positive communication between relatives, visiting professional and the staff team. Positive comments were made about the quality of care and the friendly atmosphere. Staff said they were happy working in the home and were supported by the manager."

“The standard this home has reached is due mostly to the leadership, direction and vision of the manager, who is supernumerary to the staff rota.”

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